UK Web Focus (Brian Kelly)

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“Proud to be a Librarian” – Reflections on #CILIPSAG14

Posted by Brian Kelly on 3 Nov 2014

CILIP Scotland Autumn Gathering

Proud to be a librarianThe CILIP Scotland Autumn Gathering event took place in Edinburgh on Thursday 30 October 2014. Although the CILIP Scotland Web site provides information about the event, a more comprehensive set of resources can be found on the Lanyrd entry for the event, including links to speakers’ slides (where available), additional speaker information, links to archives of event tweets, etc.

“Proud to be a Librarian”

The highlight of the day’s event for me and other participants was the opening plenary talk on “Full Disclosure: Hillsborough and the human side of information work” given by Jan Perry, the CILIP Vice President (and President in the new year).

In the presentation Jan  described her work with the Hillsborough Independent Panel. This was a very moving presentation, especially for someone, like me, from Liverpool -and although I’m from the blue half of Liverpool hearing about Jan’s involvement with the independent panel for the Hillsborough disaster brought back particular strong memories as my dad died around that time.

As I commented during the talk:

Listening to talk about Hillsborough, The Sun, etc at is making me feel angry. Memories of 80s: miners strike, Thatcherism.

Others also shared their thoughts on the presentation, including @AminaTShah who began by commenting that:

Jan Parry describing her role in the Hillsborough enquiry and proving information really is power.

and went on to report how:

Liverpool libraries helped families who lost loved ones in the Hillsborough disaster search for information online

and @bainofmylife who tweeted:

the small decisions, personal and political, documented and less so behind Hillsborough – sobering

But the comment which summarised the positive aspects of Jan’s talk was made by @libraries4us who concluded on a positive note:

Proud to be a Librarian today after hearing about their contribution to the Hillsborough Independent Panel

Unfortunately there was no time for questions but over the coffee break I was able to thank Jan for her talk; she told me that I was not alone in my emotional response to the talk.

“[The] current attack on libraries is part of a wider movement against people without money”

Tweets about Alan Bissett at CILIPS Autumn Gathering

The final plenary talk at the event was also full of passion.  Alan Bissett, author and playwright, provided the final keynote talk and was passionate about his belief in the importance of public libraries. Alan’s talk was more overtly political than Jan Perry’s but resonated with many in the audience, with @Miss_Horan7 commenting:

Thought provoking and powerful stuff at today’s How do we distill @alanbissett to share him round Scottish librarians?

and @JLMacfadyen concluding:

Final thought from Alan Bissett: current attack on libraries is part of a wider movement against people without money …

The Role of Library Professionals  in Light of Such Political Considerations

As I have described the CILIPS Autumn Gathering began and concluded with plenary talks which had political connotations for information professionals. The third plenary talk, on “Be Informed: Recent changes to Copyright Law“, also had interesting implications for information professionals with Jason Miles-Campbell, manager of the JISC Legal service, pointing out that “the fact that our system of communication, teaching and entertainment does not grind to a standstill is in large part due to the fact that in most cases infringement of copyright has, historically, been ignored.

The reminder of the CILIPS Autumn Gathering consisted of parallel sessions. As I mentioned previously I had been invited to facilitate a session on “Why and How Librarians Should Engage With Wikipedia”.

The day before the event began a tweet from @CILIPScotland explained:

We’d like to see our organisation documented on . Can @briankelly inspire you to help?

During the session I gave reasons why librarians should engage actively with Wikipedia, not only understanding some of the hidden secrets behind the service but also  why they should be willing to update Wikipedia articles and even create new articles.

The suggestion that there should be a Wikipedia article provided an opportunity to address issues of neutrality and the Wikipedia principal regarding a Neutral Point of View (NPOV).  As described on the Wikipedia Web site:

Editing from a neutral point of view (NPOV) means representing fairly, proportionately, and, as far as possible, without bias, all of the significant views that have been published by reliable sources on a topic. All Wikipedia articles and other encyclopedic content must be written from a neutral point of view. NPOV is a fundamental principle of Wikipedia and of other Wikimedia projects. This policy is nonnegotiable and all editors and articles must follow it.

Prior to discussing the creation of an article, I updated the Wikipedia article for CILIP to include details of the membership numbers since CILIP was founded in 2002.  As can be seen from the figures shown below there has been a drop in the membership numbers every year since CILIP was founded (note where possible the figures have been taken from CILIP annual reports but not all annual reports are available).

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
CILIP members nos. ~23,000 22,689 N.A. (20,373) N.A. 19,206 18,490 17,634 17,192 15,705 14,555 13,974 13,470

The decline in CILIP membership numbers has been a bone of contention over recent years. It would probably therefore be inappropriate for a Wikipedia user who is employed by CILIP to comment on the membership trends, as this would conflict with the neutral point of view principle. I would, however, suggest that if a CILIP employee has access to membership numbers for 2002 and 2004-2006 these could be added to the table,  ideally with a comment on the talk page declared a vested interest.

CILIPS Wikipedia articleI used this example when I address the suggestions that there should be a Wikipedia article for CILIPS.

Initially I asked whether CILIPS, the CILIP in Scotland organisation should be regarded as sufficiently notable to have its own Wikipedia article. As described in Wikipedia:

On Wikipedia, notability is a test used by editors to decide whether a given topic warrants its own article. Information on Wikipedia must be verifiable; if no reliable third-party sources can be found on a topic, then it should not have a separate article. Wikipedia’s concept of notability applies this basic standard to avoid indiscriminate inclusion of topics. Article and list topics must be notable, or “worthy of notice”. Determining notability does not necessarily depend on things such as fame, importance, or popularity—although those may enhance the acceptability of a subject that meets the guidelines explained below.

However in discussions I discovered that CILIPS has its own governance, its own web site and as involved in consultations with the Scottish Parliament for the development of the National Library of Scotland Bill 2011. This would seem to make it appropriate for there to be a Wikipedia article for CILIPS.

We then discussed the need for content to be provided by contributors who have a neutral point of view. I suggested that the talk page for the CILIP article could provide a forum for discussions about the creation and evolution of a CILIPS article.

However as I concluded the session I was informed that a CILIPS article already exists! The Wikipedia article, entitled Chartered Institute of Library and Information Professionals in Scotland, is shown. Looking at the history for the page we can see that it was created on 5 November 2013. However on 9 August 2014 it was proposed that the article should be deleted. In response one user “added a reference to a Scottish Parliament document. I believe this organization is sufficiently notable to remain given that they were consulted in writing a national library bill.” It would appear that this information provide sufficient evidence of the notability of the organisation.

Conclusions: The Importance of Librarians’ Trustworthiness

I began this post by describing two plenary talks which described organisations (the police force and the Labour party in Scotland) whose reputations have been undermined through a loss of trust. We are not in that position with libraries. And yet librarians and information professional should not rest on their laurels. In my talk (the slides are available on Slideshare and embedded below) I spoke about the close parallels between librarians and Wikipedia, both of which aim to provide neutral and unbiased access to information. Wikipedia had documented its core principles which aim to ensure that Wikipedia provides a neutral source of information.

A while ago I came across an article entitled “So who’s editing the SNHU Wikipedia page?” which described how analysis of editing patterns and deviations from the norm may be indicative of inappropriate Wikipedia editing strategies, such as pay-for updates to institutional Wikipedia articles.

The article  pointed out how the PR sector has responded to criticisms that PR companies have been failing to abide by the Wikimedia Foundation’s terms of use: Top PR Firms Promise They Won’t Edit Clients’ Wikipedia Entries on the Sly. The article describes the Statement on Wikipedia from participating communications firms which is hosted on Wikipedia. The following statement was issued in 10 June 2014:

On behalf of our firms, we recognize Wikipedia’s unique and important role as a public knowledge resource. We also acknowledge that the prior actions of some in our industry have led to a challenging relationship with the community of Wikipedia editors.

Our firms believe that it is in the best interest of our industry, and Wikipedia users at large, that Wikipedia fulfil its mission of developing an accurate and objective online encyclopedia. Therefore, it is wise for communications professionals to follow Wikipedia policies as part of ethical engagement practices.

We therefore publicly state and commit, on behalf of our respective firms, to the best of our ability, to abide by the following principles:

  • To seek to better understand the fundamental principles guiding Wikipedia and other Wikimedia projects.
  • To act in accordance with Wikipedia’s policies and guidelines, particularly those related to “conflict of interest.”
  • To abide by the Wikimedia Foundation’s Terms of Use.
  • To the extent we become aware of potential violations of Wikipedia policies by our respective firms, to investigate the matter and seek corrective action, as appropriate and consistent with our policies.
  • Beyond our own firms, to take steps to publicize our views and counsel our clients and peers to conduct themselves accordingly.

We also seek opportunities for a productive and transparent dialogue with Wikipedia editors, inasmuch as we can provide accurate, up-to-date, and verifiable information that helps Wikipedia better achieve its goals.

A significant improvement in relations between our two communities may not occur quickly or easily, but it is our intention to do what we can to create a long-term positive change and contribute toward Wikipedia’s continued success.

If we wish to maintain the level of trust which librarians currently possess and we wish to see librarians supporting use of Wikipedia, should there be a similar statement of neutrality for those who are members of CILIP and CILIPS?

View Twitter conversations and metrics using: [Topsy] – []

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