The Value of Twitter Archives for Event Hashtags
Yesterday I summarised the workshop on Future Technologies which Tony Hirst and myself facilitated at the ILI 2013 conference. But although the post provided details of the talks we gave and the exercises we set, we didn’t provide much information about the discussions which took place. Some of these discussions would have been general, with all 21 participants and 2 facilitators able to listen in and, if desired, participate. However other discussions will have taken place in the small groups and only the summary reports would be shared with the other participants. But in addition other discussions will have taken place virtually, with remote participants involved.
Twitter is the main tool used to support such discussions at conferences. And since such discussions normally take place in an open environment it is then possible to archive the discussions which can help to ensure that interesting issues are not forgotten.
I have therefore created a Storify summary of the discussions which took place during (and after) the workshop. As can be seen from the screenshot when you use Storify to curate tweets, tweets which contain links to an image will have the image embedded within the story. This can hep to provide richer context than would be possible using just the textual content of the tweets.
Looking at the archive I notice than one of the first tweets, in which Tony Hirst asked “does Summon limit access by IP range? Any way to open up offsite access? [Qn from #ili2013-ws-future ]” came from a question one of the participants raised during the introductory session. Since neither Tony nor myself knew the answer to this question I suggested that the questions was asked across our professional network. This illustrated the potential value of having an extensive network and the potential value of use of Twitter during an event. I should add that I say ‘potential’ since I don’t think we got an answer to the question!
During the morning session we discussed trends which we may have noticed. I asked for a show of hands for people who had made use of a ‘second screen’ – i.e. using a mobile phone or tablet to discuss a TV programme while watching the programme on the TV. Following this show of hands @Krolofsson tweeted ”Only a third of the workshop crowd do “The second screen” while, f.e. watching TV . I certainly do.” Although I had asked for the show of hands, I had forgotten the numbers responding. This event tweeting therefore helped in providing a record of evidence gathered during the workshop. This was particularly useful at our workshop as, as described in the summary of the session, the participants “were from no fewer than eleven countries (UK, Netherlands, Austria, Denmark, Switzerland, Sweden, Canada, South Africa, Australia, India, Trinidad and Tobago and Qatar) and six continents (Europe, North America, South America, Africa, Australasia and Asia)“: this example provided a vivid example of the diversity of experiences and practices.
Reviewing the archive of the tweets can be useful in helping to identify the aspects of the workshop which people found useful. It was therefore useful to see comments such as “About inventions/improvements/innovations: what’s the difference? And how to measure success or failure? Nice roundup by @briankelly #ili2013” and “Another nice quote by @psychemedia at #ili2013: “The future’s already here – it’s just not evenly distributed” (William Gibson)“.
But perhaps the must useful aspect of this particular archive was the record of the discussions (which involved several people including a number who weren’t physically present at the workshop) which arose from my summary of a observation made by Tony Hirst: “Since a smart phone can act as a scanner/photocopier do we need photocopiers in libraries asks @psychemedia at #ili2013“. The background to this was an observation Tony made when he was working as part of a Cambridge University Library Arcadia Project Fellowship on “Rapid Innovation in the Library”. As Tony described in a report on his work (PDF format):
Whilst trying to photograph UL signage for inclusion in this report, I was taken to charge for using a camera (that is, my phone) within the Library. For users of current generation smartphones, an increasing number of camera related applications are now available. From barcode scanners that capture book details and call up bibliographic information or full text search tools using Google Books, to “personal photocopying” and optical character recognition (personal text scanning), maintaining a policy that bars the use of cameras within the UL is likely to act as a brake on patron delivered library innovation (No Cameras in the Library…). Note also that the act of copying is not universally ruled against within the UL – a self-service scanning/photocopier service is already provided, albeit for a fee. The provision of the photocopier service might also be reconsidered in the light of the increasing availability of digital content. For example, if a patron scanned the barcode of an item before copying it, an advisory system might be able to direct the user to a digital version of the resource (this would also help track those items that were being copied).
Tony had discussed this topic in a blog post on “No Cameras in the Library…” which described (n December 2009) how:
One of the things that has got me in trouble a couple of times during my stint as Arcadia Fellow is using my phone as a camera within the confines of University Library (cameras, along with bags, are most definately not allowed inside the Library). As the Library rules puts it:
18. Overcoats, raincoats, and other kinds of outdoor clothing, umbrellas, bags, cases, cameras, photocopying devices, and similar personal belongings shall normally be deposited in the locker-room adjacent to the entrance hall during each visit to the Library.
Which is not to say that photocopying, per se is not allowed in the University Library, because it is… either using self-service machines or via Imaging Services (UL: Photocopying). So the problem is presumably guarding against Library users photographing/photocopying works that they shouldn’t? But from what I can tell, those works are accessible only in the Reading Rooms, so presumably a ban on photograph/copying works in those areas would suffice? (If the books that may not be copied can be taken out of those rooms, then they can easily be copied in the photopcopier room…)
The discussion this story generated, both in the workshop and online, illustrated that there are still diverse views as to whether use of smartphones should be banned from libraries (as they may be used to infringe copyright or, if photos of people are taken, privacy) or encouraged. It was interesting to see how this discussion continued on Twitter which Owen Stephens described how:
[At] one library I worked an academic came in with 35mm SLR digital camera and tripod to take pictures of an item …
[The] item in question was on loan from BL but could only be used in library with no p/c allowed …
whether this was to do with rights or fragility of item I’m not sure
I would like to revisit the question of acceptable practices covering use of phones in libraries at a later date. The Twitter archive, and the contributions made by participants and the remote users, will be a useful resource for me.
Archives of #ILI2013 Conference Tweets
I curated the tweets for the workshop session. This meant I inspected the archives, tried to add them to the archive in a logical structure, included relevant tweets which may not have contained the #ili2013 hashtag and omitted tweets which I felt didn’t any value.
In addition to the archive of the workshop tweets I also used Storify to create a complete archive of the #ILI2013 tweets. Due to the time it can take to curate a large event archive this time I simply accepted all tweets containing the hashtag and published them in reverse chronological order, as illustrated.
I hope this will provide a useful resource for other ILI 2013 speakers, organisers, participants or other interested parties who would like to see the discussions which took place on Twitter.
I should also add that I have also used the Twubs service to create a complementary archive of the tweets, which may provide a useful comparison of the two services.